Casiny Cookie Policy

At Casiny Casino, we use cookies and similar technologies to make your experience on our site smoother, safer, and more personalised. This Cookie Policy explains what cookies are, how we use them, and what choices you have when you visit casiny.com or use our mobile web platform. By continuing to browse Casiny Casino, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and collect information about how you interact with our pages. We at Casiny use cookies across our desktop web and mobile web versions to support core site functions, enhance security, and tailor content to players from Australia and New Zealand.

Why We Use Cookies

Our Casiny platform relies on cookies for a number of important purposes. Without them, certain features of our casino simply would not work correctly, and the overall experience would be less secure and less convenient.

• We use essential cookies to keep you logged in and to remember items in your session, such as your currency selection (AUD or NZD) and language preference.
• We use performance cookies to understand how visitors use our pokies, live casino, and table games sections, helping us identify and fix technical issues.
• We use functional cookies to remember your settings, such as favourite games or display preferences, across visits.
• We use security cookies to detect suspicious activity, prevent fraud, and enforce our restrictions on VPNs, proxies, and other location-masking tools.
• We use marketing and analytics cookies, including those from our affiliate and advertising partners, to measure the performance of our promotions and present offers relevant to you.

Types of Cookies We Use

Here at Casiny, we rely on several categories of cookies, each serving a distinct function:

• Strictly necessary cookies: required for account login, secure transactions, and navigation between pages such as deposits, withdrawals, and the Casiny Casino cashier.
• Performance and analytics cookies: help us measure traffic, page load times, and which pokies categories (such as Haunted Pokies, Hot Right Now, or Drops & Wins) are most popular among our players.
• Functionality cookies: remember your login details (where permitted), display settings, and previously viewed game providers like Pragmatic Play, Evolution, or Play'n GO.
• Advertising and targeting cookies: used by us and our partners to deliver relevant promotions, track referral bonuses, and measure the effectiveness of campaigns across channels, including our Telegram channel and social media pages.
• Third-party cookies: set by service providers such as payment processors, customer support tools (including our Intercom Help Centre), and game studios whose content is embedded on our site.

Session and Persistent Cookies

Our Casiny Casino cookies fall into two broad technical categories. Session cookies are temporary and are deleted automatically once you close your browser; we use these to maintain your login status and game session data securely. Persistent cookies remain on your device for a longer period and allow us to recognise you on return visits, remember your currency and localisation settings (en-AU or en-NZ), and keep track of ongoing promotions such as our weekly free spins offer.

Third-Party Cookies and Partners

We work with trusted third parties, including payment providers, analytics companies, and game studios, who may also place cookies on your device when you use our services. These partners help us process deposits and withdrawals, verify your identity during KYC checks, and deliver live casino content from providers such as Evolution and Playtech. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these partners for further detail.

How We Use Cookies for Bonuses and Promotions

Our Casiny welcome package, weekly free spins, referral programme, and VIP levels rely in part on cookies to track your eligibility and activity accurately. For example, cookies help us confirm that a qualifying deposit of 20 AUD/30 NZD or more has been made to trigger your welcome bonus, or that a 30 AUD/NZD deposit within the previous seven days qualifies you for the Friday free spins offer. Cookies also support our loyalty programme by helping us calculate wagered amounts and apply the correct level benefits as you progress through our 10 VIP tiers.

Managing Your Cookie Preferences

You remain in control of the cookies stored on your device. Most browsers allow you to view, delete, or block cookies through their settings menu. Please note that if you disable certain cookies, parts of Casiny Casino may not function as intended; for instance, you may be logged out unexpectedly, lose saved preferences, or be unable to complete deposits and withdrawals smoothly.

• You can adjust your browser settings to refuse all cookies or to notify you when a cookie is being set.
• You can delete existing cookies at any time through your browser's privacy or history settings.
• You can use private or incognito browsing modes, though this may limit certain features of our site.
• You can opt out of certain third-party advertising cookies via industry opt-out tools where available.

Cookies and Account Security

We at Casiny use certain cookies specifically to protect your account and detect unusual behaviour, such as login attempts from unfamiliar devices or locations. As stated in our terms, we do not permit the use of VPNs, proxies, or other tools that mask or manipulate your real location, and cookies form part of the technical measures we use to identify such activity. If we detect a breach of this rule, we reserve the right to restrict or close the affected account in line with our wider terms and conditions.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of Casiny Casino after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, you can reach our support team through live chat, our Intercom Help Centre, or our FAQ page. You can also contact us via our Telegram channel, Facebook community group, or Instagram. We are happy to clarify any part of this Cookie Policy and to help you manage your preferences while enjoying Casiny Casino's pokies, live casino, and table games responsibly.